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Compatibility policy

This article describes Mykidsguard commitment to compatibility of target devices for the Software application installation.
It also describes how a user may introduce changes to a target device for the Software installation.

please read carefully the compatibility policy before placing an order for subscription.

Compatibility Policy provides the following requirements for different target devices and operational systems:

Requirements for ios devices:

  • The target device must be running iOS 7 – 13+ without Jailbreak;
  • The target iPhone or iPad must be connected to the Internet.
  • You need physical access to the target device.

Ios devices without jailbreak

  • Compatible with all iOS versions;
  • The device must be internet-enabled;
  • You do not need physical access to the device if you already have its iCloud credentials and two-factor authorization is not activated. In case, if two-factor authorization is activated and/or iCloud backup is not enabled, you will have to get physical access to the target device.

Requirements for android smartphones and tablets:

  • The target device must be running Android 4+;
  • The target Android device must be connected to the Internet;
  • You need physical access to the device to install Mykidsguard;
  • Instant messengers tracking work on rooted Androids only.
  • Facebook, Skype, Viber, WhatsApp, Wi-Fi Networks and Gmail monitoring on Android require rooting the target device.

Legal info

You are aware that before installing the Software you have to check the requirements of compatibility of your target device.
In case your device is not compatible with the Compatibility Policy you may not install and use the Software application and all negative consequences and responsibility will be borne by you.


In case your target device is compatible with these requirements we may not guarantee that all the features of Mykidsguard Software application under the subscription plan will correctly run on a target device. It may contain bugs, which should be fixed in future updates.

The last update of this Compatibility Policy is 01 September, 2020

customer service:

+18 552 777 345